Explore books by Watson with our selection at Waterstones.com. Michael is the founder and director of Waterstone Land & New Homes Ltd. Having operated for several years as a sole trader following a successful career in civil engineering and project management in local government, Michael incorporated Waterstone in early 2004 as a vehicle that could achieve the certifications and insurances necessary to allow the business to grow … Waterstones 'Watson' intranet homepage. “Watson is incredibly social,” says Suzie. It’s helping bring together employees who are spread across the country. “With Interact Widgets, we were able to build our homepage quickly and easily by dragging and dropping content and resizing elements in just a few clicks” says Suzie. Following the initial email, you will be contacted by the shop to confirm that your item is available for collection. An average-sized Waterstones shop sells a range of approximately 30,000 individual books, as well as stationery and other related products. In the past, Waterstones printed point-of-sales materials and promotional materials for specific books and shipped them to stores by courier. All this will enable them to deliver a better customer experience. Registered office address: 203-206 Piccadilly, London, W1J 9HD. It’s easy for everyone to stay up to date, and staff in different stores all feel like part of the same organization and the same team.”, Watson is incredibly social. Manchester Met Intranet Design Staff Directory Arts Award Professional Services Architecture Portfolio Summer School Art School. Waterstones, formerly Waterstone's, is a British book retailer that operates 283 shops, mainly in the UK and also other nearby countries. It’s helping bring together employees who are spread across the country. Interact the gateway to your digital workplace. Phone: (719) 447-4620; mail: info@waterstone.org; Address: 10807 New Allegiance Dr, Suite 240, Colorado Springs, CO 80921 Communicate in a relevant and impactful way. “We have a scrolling gallery with books of the month that stores should be focusing on selling to customers and featuring in store displays,” says Suzie. Downloading and printing marketing materials from our intranet has reduced the cost of a high-quality print from £300 before to just £15. We have recently updated our Privacy Policy. Unfortunately there has been a problem with your order, Please try again or alternatively you can contact your chosen shop on. Known internally as “Watson”, the new, cloud-based platform is the bookseller’s main communication channel. That speed and responsiveness is what makes Watson such a great communication channel, and why it’s a key tool for improving our employee and customer engagement, and our business as a whole.”, Plan & deploy a successful intranet with our most popular guide, Take a free 30-day trial or book a demo with one of our intranet experts, Flexible and attractive intranet homepages, Streamline business processes with online forms, Bring your people together for more effective working, Multi-channel communication from within your intranet, Interact the gateway to your digital workplace, Market-leading enterprise social software, Communicate in a relevant and impactful way, Your intranet available on any device, at any time, Empower every user to get the most from your intranet, Library of all our free resources on offer, Tap into expert advice with our free guides and ebooks, Intranet & comms events to help you on your journey, Browse our upcoming and on-demand webinars, Resources to help keep your organization and employees connected. “Users in stores can browse, select and print the materials they need, which saves on printing and delivery, reduces waste, and ensures that all in-store marketing can be deployed in a timely way.”, The trusted collateral area of Watson has helped Waterstones to greatly reduce in-store marketing costs. This site is protected by reCAPTCHA and the Google, Your order is now being processed and we have sent a confirmation email to you at. waterstones.com 2,071 were here. As of February 2014, it employs around 3,500 staff in the UK and Europe. Staff can get all the information they need within a few clicks, which saves them a lot of time and helps them stay focused on customer service.”. Our people. Interact Intranet • 33 Pins. Intranet Design: Tips and Tricks. Securities and advisory services are offered through LPL Financial (LPL), a registered investment advisor and broker-dealer (member FINRA/SIPC). Waterstones has deployed a new intranet platform using Interact software, bringing together teams from over 300 stores to improve operational efficiency and customer service. We help companies combat the inefficiencies and over billing that exists throughout this industry. “There wasn’t any need to get IT involved and any changes that need making now, we can make ourselves.”, The homepage gives employees across the business rapid access to the information and resources they need. Market-leading enterprise social software. We combine therapy and medications (suboxone) to treat substance use disorders. By continuing to browse the site you accept our Cookie Policy, you can change your settings at any time. WCC utilizes a cutting-edge treatment model for opiate addiction that integrates psychotherapy with … That’s the only way we’ll be able to achieve our ultimate goal, which is to engage customers, sell more books and operate more efficiently.”, To maximize its success on the high street, Waterstones decided to retire its aging intranet platform. “The campaign was a huge success and we smashed our targets for pre-orders, as well as achieving great results on launch day and beyond.”, Another example of staff engagement on Watson is the annual Waterstones Children’s Book of the Year competition. Second, we can update news and activities quickly, which means staff are always up to date with what’s happening. About Interact. “We now use pages on Watson to host PDFs of marketing materials for important titles,” says Suzie. Bookstore chain Waterstones has used their intranet, Watson, to great effect – allowing them to save money, save time, become more efficient and more productive. Please provide me with your latest book news, views and details of Waterstones’ special offers. Personas. Case example: UK book retailer Waterstones decided to centralize its point-of-sale and promotional materials on its intranet, Watson. “The pages weren’t visually engaging at all, and there was no way for staff to interact with each other or to find the information they needed easily… It was also a lot of work for us in the intranet team, as content was difficult to update and manage.”. “Employees can access Watson from anywhere, which means they’re not tied to store computers and they can get the information they need on the move on their mobile devices,” says Suzie. The lead time for printing and delivery meant some of the in-store marketing materials were also out of date by the time they arrived in store. Waterstone Counseling Centers provides Medication-Assisted Treatment (MAT). “With Watson, it’s very easy to create new pages, which meant we could set up the trusted collateral area of the site very quickly and without any intervention from the IT team,” says Suzie. We would like to show you a description here but the site won’t allow us. Find the latest Waterstone Financial, Inc. (WSBF) stock quote, history, news and other vital information to help you with your stock trading and investing. Interact is a complete intranet solution that unites workforces all over the world. People are now talking to each other more, asking questions, discussing books, and seeking advice on how to deal with common customer-service situations, which is really helping to improve the business.”, Watson also allows teams to set up their own sites to share information and support project management. As financial advisors, you play a vital role in the lives of your clients, by helping them connect the various strands of their financial lives into a single thread that can guide them into a secure future. “One great example is the Head Office projects team area, which has lots of information about new shops, including space plans, timelines, documentation, checklists and other resources that help executives deliver projects more quickly and collaborate with other team members.”, Maximizing staff engagement and participation, Watson is helping to engage staff, getting them excited about new titles and promotions and helping to boost sales. WaterStone has customized a menu of options for givers who desire to leave a legacy of giving. “Our shops are filled with passionate, knowledgeable booksellers, but they’re very dispersed,” says Suzie. Your order qualifies for free UK delivery. Meet the team from Waterstone Faucets and how it all begin in 1999. 125 Tested Techniques for Classroom Management and Control (Paperback), Classroom Discipline Problem Solver (Spiral bound), Aol Keyword Directory: Aol Keyword Directory (Paperback), Lexicon Of Arabic Horse Terminol (Hardback), Parabolic Equations on an Infinite Strip - Chapman & Hall/CRC Pure and Applied Mathematics 127 (Hardback), Database Management 2e + Getting Started with Access Windows 95 + Getting Started with Access Windows 95 Data D3 Set (Hardback). The history of Waterstone and the Suite Story. “Partly due to Watson, we got more volunteers than ever this year – which shows how many people now follow news and activities on the site.”, Delivering time savings for the intranet team, Finally, but no less importantly, Watson allows Suzie and members of her team to add and update content very quickly and easily – with no input from the IT team. Analytics. To bring distributed teams together across the business, and to empower shop staff to deliver consistently great service for customers, Waterstones deployed a new intranet based on Interact software. Waterstones Booksellers Limited. A free inside look at company reviews and salaries posted anonymously by employees. The new pages are saving time for employees, while also delivering big cost savings for the organization. Integrations. We power internal communications. Suzie Robinson, Intranet Manager at Waterstones, Delivering fast access to information via the homepage, Watson’s homepage, which is clear and intuitive, makes it easier than ever for Waterstones staff to keep up with the latest news and activities. "Watson is incredibly social. Click and Collect from your local Waterstones or get FREE UK delivery on orders over £25. Interact Intranet • 1 Pin. Bookstore chain Waterstones have used their intranet, Watson, as a tool to not only save money, save time, and become more efficient and productive, but to also deliver a better customer experience, whether it’s by sharing customer service tips or learning more about the week’s bestseller. It features stunning natural beauty and accommodations. I'm currently in charge of the day to day management and upkeep of Waterstones intranet service, 'Watson', as well as being responsible for internal communications throughout a business consisting of almost 300 retail outlets. Bookstore chain Waterstones has used their intranet, Watson, to great effect — allowing them to save money, save time, become more efficient and more productive. “When a new Harry Potter book, called The Cursed Child, came out, we used Watson to get everyone excited and to manage all the logistical challenges around the launch,” says Suzie. Interact intranet design inspiration. Company number 00610095. That represents total cost savings of tens of thousands of pounds a year.”, Improving team working and customer service, Watson’s homepage links directly to discussion forums that employees use to get their questions answered and to provide even better service for customers in store. “We wanted to keep our employees informed and engaged, but our old intranet was holding us back,” says Suzie. 6 Waterstone Management Group reviews. Please enter your email address below and we'll send you a link to reset your password. Â As an example, Interact customer Waterstones, who operate 275 stores across different locations within the UK, have utilized cloud access for their intranet Watson… GETTING STARTED WITH WATERSTONE. “As well as making us more commercially responsive, downloading and printing marketing materials from our intranet has reduced the cost of a high-quality print from £300 before to just £15. Buy online with Free UK Delivery on Orders Over £25 or Click & Collect within hours. Social Intranet. Interact Intranet 's best boards. That represents total cost savings of tens of thousands of pounds a year. Waterstone is a unique venue located in Boones Creek. We can … “It’s helping bring together employees who are spread across the country. This item can be requested from the shops shown below. Would you like to proceed to the App store to download the Waterstones App? WATERSTONE OFFICE WaterStone 10807 New Allegiance Drive, Suite 240 Colorado Springs, CO 80921 Phone: 719-447-4620 Fax: 719-447-4700 Multi-channel communication from within your intranet. Suzie Robinson, Intranet Manager at Waterstones, Leading UK bookseller Waterstones is always looking for new ways to engage customers and to provide the best possible experience in every one of its UK stores. If you have changed your email address then contact us and we will update your details. Phone: (719) 447-4620; mail: info@waterstone.org; Address: 10807 New Allegiance Dr, Suite 240, Colorado Springs, CO 80921 Insurance products offered through LPL Financial or its licensed affilates. Our people are our greatest asset. The site uses cookies to offer you a better experience. To make in-store marketing more proactive, and to reduce printing and delivery costs, Waterstones has created “trusted collateral pages” on Watson. Apr 11, 2019 - After experiencing rapid growth through acquisition, Mattress Firm implemented Interact Software to create an easy-to-use, easy-to-maintain, collaborative intranet that fully meets the needs of their business, and allows two-way employee engagement. And other related products Arts Award Professional Services Architecture Portfolio Summer School Art School,. Financial or waterstones watson intranet licensed affilates it employs around 3,500 staff in the,. 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