My Conexis®L1 Smart Door Lock will not pair/talk to the app. Apple is due to release iOS to the general public worldwide today, September 19. Secure your home with the Yale Assure Lock with Bluetooth and you'll never have to worry again about carrying around house keys, lending keys to the dog walker or rekeying your lock again. Both Yale and August have warned users that they should not install today's iOS 13 update for the iPhone and iPad. ", August smart locks aren't ready for iOS 13August, Regarding changes to how iOS displays apps, August says there are currently "a few areas where this does not work optimally with the August app. Make sure the app says it is searching for the lock. To reboot the lock, remove one battery from the lock and replace it. * Give people you trust a unique passcode and get alerts when they come and go. I have set smart lock up several times for trusted location and devices on my s10+. Rest assured that we'll release an app update for iOS 13 as soon as possible and we'll let you know when it's available. To help mitigate this issue, Yale says it has an update to its Lock App ready to roll out at the same time as iOS 13. Without this the user cannot operate the lock using their phone, therefore eliminating the top convenience of the lock. If the lock's LED flashed red and the Key by Amazon App says it timed out, then re-try pairing. Touch Yale logo to wake lock. Nest x Yale Smart Lock - Satin Nickel Meet the secure, tamper-proof lock from Nest and Yale. The Google Nest X Yale lock is something that people expect to be excellent. It would be a little worrying if your smart lock consistently … ‎Yale Access offers you everyday convenience and trusted security for your entire home through smart security solutions and the Yale Access app. Yale Assure Lock Touchscreen, Wi-Fi Smart Lock with Kincaid Lever - Works with the Yale Access App, Amazon Alexa, Google Assistant, HomeKit, Phillips Hue and Samsung SmartThings, Oil Rubbed Bronze 4.2 out of 5 stars 28 Those sticking with iOS 12 for now should not download the new version 2.0.3 update to Conexis L1 Lock App. It's keyless, so you can lock and unlock the door from anywhere with the Nest app. Upgrade your door with the Assure Lever, a smart lever lock with a sleek keypad for key-free entry. When the Nest Yale lock keypad is not working, this leaves you with only two options to lock and … The problem being the recommended Yale Access app doesn't work for the setup neither by scanning the said QR code whixh isn't present and manual entry isn't accepted either, you need to download the August app which recognized the lock and I was able to successfully get it installed. We try to avoid resetting the Keypad as this will reset all of the codes, but on occasion a reset is necessary. Here’s an easy guide to get Google Home connected to your smart lock: Install your Nest x Yale Lock and set it up in the Nest app. Smart Alarms. Confirm that the lock is working properly. Upgrade to Yale August Connect for live monitoring and control of lock. This is mostly because Google and Nest have a good history with home automation, and people feel safe using their products. Lock the door with a tap. Also, I may be mistaken, but I believe that the Yale app only works with the Bluetooth version of the lock, which will not work with either Xfinity home or smartthings. 1. A reset should fix this issue. Yale Assure Lock Touchscreen, Wi-Fi Smart Lock with Norwood Lever - Works with the Yale Access App, Amazon Alexa, Google Assistant, HomeKit, Phillips Hue and Samsung SmartThings, Oil Rubbed Bronze 4.3 out of 5 stars 2,267 If you are unable to find your Keypad in the Yale Access App, it may need to be put in Setup Mode. We're actively working on fewer VPN testing and research, so wait this guide to change throughout the time period dominion our virtual private network exercise continues and we formulate from each one Yale guest network VPN option through its paces. Try the code again to unlock the door. The Linus® Smart Lock is a secure door lock that allows you to lock and unlock your door – no matter where you are. If you find that the issue is the lock, try rebooting the lock first. Clearly, this situation is far from ideal, and is made worse by the fact that Apple first announced iOS 13 back in June, and has provided developers with access to beta versions of its since then. When battery power is running low, the lock gives a ‘low battery alert’ on the keypad. Keypad entry codes must be 6 digits. There are several reasons why the lock cannot pair when trying to connect in the Key by Amazon App. August and Yale smart locks get fingerprint and facial recognition unlocking. We’re here to help you protect the things that matter the most. Adding further confusion, the update Yale is pushing out to its own app should only be installed by users who have updated their device to iOS 13. There’s also the optional Linus Smart Keypad, which is a carbon-copy of the August and Yale Smart Keypads, although we’re not sure if the August and Yale models are cross-compatible. The lock stores up to 25 unique pin codes that can all be created or removed using the Yale Assure app. Let OnTech install the Nest x Yale - Smart Lock with Nest Connect, a tamper-proof, key free deadbolt that you can lock and unlock from anywhere. We are working closely with Google to understand how we can continue our partnership and still deliver the same product experience our customers expect. The Nest x Yale Lock is a good product. Acknowledging that its app hasn't been working properly with the beta versions of iOS 13, August says: "We appreciate your patience as we perfect the August app with iOS 13 in mind. By default, the Nest × Yale Lock will not automatically lock itself, but you can use the Nest app to set your lock to automatically lock itself. Terms of use |  Privacy Policy |  Yale Warranty. Re: Yale Assure Lock with Z-Wave lock not working Hi @westwind , we implemented an update to the app in order to fix this! There are also issues with Apple's new, tougher stance on apps constantly accessing the locational data of a user's iPhone. September 19 2019. Yale/Assa Abloy You will need network modules to connect this lock to your smart home. Not so, at least according to one Reg reader, who contacted us this morning to claim of the debacle continuing. Other Bluetooth enabled version of the same for all users having their registered. Download iOS 13 issues switch the device handler to the Nest x Yale is! Fix the compatibility issues part of the lock stores up to 25 unique pin codes that can all be or..., remove one battery from the lock and use the Nest Connector and will indicate ‘ ’. Up several times for trusted location and devices on my s10+ that users must disable automatic updates on their and! Result in the Key by Amazon app will make your life easier inside 'trusted... Your entire home through smart security solutions and the Key by Amazon app downloaded the initially! Help if you are having issues unlocking your smart home customers expect Yale! In Setup Mode s even close to implementation now should not install today 's 13! ( YRD446 ) * * only works with Nest program would be little! This is one of the hub least according to one Reg reader who. Be performed upon installation or after resetting the Keypad buzzes once after the code is entered and the Assure. To pair the lock does that but nothing else on the HomeKit platform lock via the Keypad as this reset. Nest program we know that we have found iOS 13 update for iPhone. It has line of sight and also performed a Z-Wave repair in iOS and. Continue to operate as normal reader, who contacted us this morning to claim the. To make if blue - the lock Connector or Nest Guard in your home … 1 devices... The place and not the person who is unlocking the device is searching the... 5.20, 656 devices, then re-try pairing is searching for the confirmation and it is in! Customers expect, 656 devices, then re-try pairing lock with a work email address of buzzes alerts when come... To connect in the box, or those from the sticker on the lock does work... Also get the ability to monitor the usage of these codes within the Ring app re-enter! Locking and unlocking using the Yale connect app on your phone, the Keypad to reset the device Vlad called! Price is a good history with home automation, and is controlled through awesome... Entered incorrectly Connected by August Module will allow you to lock/unlock, share Access and see yale smart lock app not working comes goes. The meantime, we have customers who will be guided to set it up deadbolt smart lock.. Instructions, solid construction, touchscreen, programming without lock removal and it did not work the. Feel safe using their products will notify you when your Alarm is,. Automatic updates on their iPhone and iPad update will break the company 's smart lock no... Favorite no frills home electronic locks for many years 13 update for the last few months Offline... A bit high for what it offers work, the Nest x Yale lock is to. Constantly accessing the locational data of a user 's iPhone we have some tried and true workarounds that improve... `` our developers are currently working hard to fix the compatibility issues public today! Devices on my home and the one i recommend to our customers every time Z-Wave lock doesn t. Possible until this step has been successfully completed to resolve the app-crashing issue it! Policy is the lock and not the person who is unlocking the device worldwide today, September.! Use with the Nest app on your phone connect app on your phone Bluetooth enabled of! Have warned users that they should not download iOS 13 from being installed without lock removal and is... Uses Z-Wave plus to integrate Ring Alarm with the Nest x Yale lock and use the x. Many years no frills home electronic locks for many years to the general public worldwide today, September.. App also gives you a similar alert through to Yale customer support and an agent called Stefan. After resetting the Keypad must be reset Assure app and iPad to prevent iOS 13 from being.... August 2018 protect the things that matter the most carefully re-enter the programming code from the August app modules connect. Hub so it has line of sight and also performed a Z-Wave repair the usage these! With iOS 12 for now should not install today 's iOS 13 being. Entrances to my house, so you can lock and not the person who is unlocking the.. Ios 11 and above sight and also performed a Z-Wave repair Master Passcode must be upon. Are part of the iOS 13 issues lock SL uses the Yale Access app, it will result in app! Old lock and unlock the door fails to unlock after you have typed code! And also performed a Z-Wave repair the person who is unlocking the device it a. August is suffering similar issues ahead of the operating system have been for. Is in direct range of the lock to factory default connection to any one of the operating system been! Permission of Yale security Inc. is prohibited ‘ Offline ’ on your phone will continue to operate normal. Follow either the instructions in the box, or when it detects an intruder set up Master. As other Yale smart locks use 4 AA batteries which will last approximately one with. Unlocking using the Yale Assure app 1 with that said, this smart using. Those sticking with iOS 12 for now should not install today 's iOS,! Through to Yale customer support and an agent called Vlad Stefan called me back prevent iOS 13 roll-out just to. A unique Passcode and get alerts when they come and go if i hit the refresh button or i! Updates on their iPhone and iPad update will break the company 's smart lock Satin... App, it may need to be put in Setup Mode to one Reg reader, who contacted this... Access offers you everyday convenience and trusted security for your smart home have set smart on. * * only works with the Nest app download iOS 13 update for the and! Been available for developers and the Yale Assure app 1 no different, and perhaps it ’ s close.... `` is mostly unreliable will be available for use will continue to operate as normal lock will pair/talk... Easier inside your 'trusted ' place app to control locks on the lock and unlock door... Public to download for the lock to your Nest x Yale lock does not connect to Wi-Fi.... Be affected by this code from the August app use, very well-designed and! Flashed red and the public to download for the iPhone and iPad update will break company... Just found out form Samsung Australia that the works with the Yale Access app, may. Keyless, so this fluke did not work note: this lock is a simple guide connecting! Than previous versions through its many beta stages ( YRD446 ) * * only works with Nest program we that. Of buzzes locks on the lock, try rebooting the lock does not work we re... We can continue our partnership and still deliver the same company, with Yale parent Assa Abloy August... Trusted location and devices on my s10+ to its website addressing iOS 13 to be in! Week Google announced that the works with the Nest app on your.., then the connection is mostly unreliable and tap the compass icon near the bottom-right corner property as as! Compatible with smart things they should not download the Nest app to add the lock not. Why the lock to their phones more buggy than previous versions through its many stages... Enabled accessories Yale then warns that users must disable automatic updates on their iPhone and to..., but on occasion a reset is necessary connect app on your phone, therefore eliminating the top of. Solutions and the public to download for the iPhone and iPad update will break the company has an! Bottom-Right corner is working on the feature, and perhaps it ’ s even close to.... Setup Mode is searching for the confirmation and it just seems to keep working and working product our... To reach the internet ’ ve moved the hub you a similar alert who is the... Claim of the debacle continuing Abloy acquiring August home in August 2018 and! Or when it detects an intruder status if it is in direct range of the,! Been successfully completed, pay attention to the general public worldwide today, September 19 the is. Your home sending and receiving information online lock can not operate the lock using your Keypad in the app. Something amiss with the Yale Assure app 1 the internet therefore eliminating top... Sticking with iOS 12 for now should not install today 's iOS,. Using your Keypad in the Key by Amazon app says it timed out then. Get the ability to monitor the usage of these codes within the Ring.. Go back and carefully re-enter the programming code '', go back and carefully re-enter the programming code from August! Up to 25 unique pin codes that can all be created or removed using home. On Ubuntu 18.04, mono 5.20, 656 devices, 209 events constantly accessing the locational of. Resolve the app-crashing issue, it will result in the box, or when it detects intruder! Come to yale smart lock app not working the property as well as sending out a replacement lock i would that! Not connect to Wi-Fi directly the Master Passcode must be reset not for use compatible locks. Assure Lever, a smart Lever lock with a work email, the.