The operation is easy using the simple control panel. A generator can be the best solution in emergency situations as well as recreational activities. We’ll start sending you the news you need delivered straight to you. Generac’s residential generators come with Mobile Link remote monitoring. Mobile remote monitoring: Had a cert. Its single generators offer up to two megawatts of power, while its paralleling systems allow for multiple units to be installed together, offering standby power of up to 7,000 watts. This engine is built to perform, using industrial-grade materials and air-cooled … I had an existing interface for the house from a previous generator and the Generac wouldn’t work. They understand they did their part. The Generac GP5500 (5939) is a powerful portable generator that punches well above its weight – particularly when you factor in the price. ConsumerAffairs is not a government agency. All verification indicates the payment was sent. Generac’s line of mobile generators can be fueled by diesel or gas, have a rugged, durable design and come with wheels for easy transportation across multiple types of terrain. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Generac Generators are excellent in quality, are generally more affordable than other brands, and carry the largest selection of home generators. Generac generators have output ranging from 800 watts to 9 megawatts. Today, we want to take a look at a few Generac generators to give you an idea of the choices you have within this reliable brand. It has 22,000 watts on propane and 19,500 watts on natural gas. I hung up. I was led to believe that the issue could be fixed but Generac support has told the installer that it isn't possible to install this model in such a way that the battery will recharge while in use. Generac makes over 40 models of residential generators across six series: The Guardian, Synergy, EcoGen, PowerPact, QuietSource and Protector series. Unsubscribe easily. This to me is integrity. If you buy this 8000 watt generator to power your whole house during a power outage, you will actually only have 3600 watts available from the 30A outlet which connects to the house interface. However, it can go as high as $5,000 to $3,000 depending on the type, series, edition, power or features of the Generac generator … Unsubscribe at any time. This is perfect during a power outage and an excellent fit for backup power. With 6500 running watts and 8000 starting watts, this gas-powered machine sure does deliver. The brand new generator has been sitting at the ASD for 2 months now because they can't get an authorized warranty repair manual for this model. As long as you have not violated the terms of the warranty, they’ll replace or repair any … An electrician had to disconnect a wire in the interface because the Generac has a neutral bonded frame. The Generac 6864 portable generator uses a diesel-powered engine for efficient and reliable power. Lemons lurk amongst their brand... October 2020 - Believe it or not, still waiting on resolution of this issue. This Generac model gives you both of those features in one with their 5940 GP6500 product. Generators can be super useful products. Mobile units include generators, light towers, heaters, pumps, water trailers and government/military-used generators, which are customized for remote military locations. Had developed an overpressure situation in my power washer. I will always recommend Generac. Looking for a heavy duty dependable generator with good run time? I think the battery is undersized. Many consumers frequently asked common questions about products like the ones we have just discussed. Generac fails in every aspect of customer support. So, if going green is important to you, Generac generators are a great option. Luckily, the Generac website has a generator calculator that can help you find the best product to suit your needs, whether you need a standby generator, whole house generator, inverter generator, portable generator or you need it just as a backup power source. The Generac 5940 GP6500 portable generator gives you a lot of power to pull on two wheels. I finally received a call back today 9/4/20. electrician install one at my house.. Bullies. When the power goes out, a generator can keep your house warm (or cool), your kitchen cooking, and your computers and phones charging. The Generac 6864 portable generator uses a diesel-powered engine for efficient and reliable power. Purchased a whole house generator from Generac. Generac 6866 iQ2000 Portable Generator Best Buy. I overheated and melted all of the plastic components including the control panel. As you can see, Generac is a well-known brand name that has tons of helpful generator products and resources. Still no answers as of today Why this happened and If we were not home would it had burned our house down. For Temporary Use, or When an Installed Generator Isn’t Possible. Truthfully, no generator is going to be 100% silent since you are essentially running an engine designed to power multiple other machines. PWRview, Generac's home energy management system, allows generator owners to monitor and manage home energy usage, leading to a reduction in electric utility … The answer to this question depends on what you plan on using your generator for. The Generac Panel box caught on fire. Purchased this electric start generator from Powermate/Generac (note that Generac purchased and now owns the Powermate brand) and it would not start STRAIGHT OUT OF THE BOX!!! Also Read: Generac IX2000 vs IQ2000 Generator Comparison. This Rockpals generator has 9,000 rated watts and 12,000 starting watts with gasoline. After the electrician completed installation and went to test the system, high voltage came through and damaged my boiler and burned out several lights/outlets. I tried to talk with a Tech or a Engineer. Even though this seems like high-grade industrial strength generator, they don’t offer a commercial warranty that compares to the Honda or Generac 6500W generators. He's worked on both commercial and residential projects throughout his extensive career. It can help you run almost all of the appliances in your home during an outage, but it can also serve as a comfort item on an outdoor adventure in the middle of nowhere. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. The noise level will be specific to your machine, and its features. I was notified by Paypal that the refund was complete. Either disconnect the battery or keep a charger on it. CAT RP6500 - 6500 Watt Portable Generator w/ CO DEFENSE™ & Convenience Cord (49-State) It’s rare but great to … Their customer service is horrible. They said that I didn't put the right oil in it...I put the oil that came with it!!!! They do not honor their warranty or have the technical expertise to make the decision. This generator’s technology makes it possible to … I owned the generator one year and it had 9 operating hours on it. I had a Generac model G0064390 11kw generator installed several years ago. The Generac company has agreed to take a loss and are sending me out a new generator. Generators for business: One month later I have not received the refund. The Generac website has an excellent resource for finding parts along with maintenance kits for your Generac generators. This frame also makes it easy to carry and transport. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Michael and his wife enjoy cooking, nature, and spending time in their off-the-grid home in the hills. We value your privacy. Quiet is a bit of a relative term when it comes to generators. Generac has a tool on its website to help you locate the nearest dealer to your location. I purchased one of Generac's off-brand generator (Powermate) this generator was defective. The company opted not to repair the generator and gave me the purchase price money back. Your generator could pay for itself. Generac power systems are great tools to own in case of emergency power failures due to natural disasters, or even planned outages from construction. I had a Generac dealer install my whole house generator 11/2013. Generac offers businesses with multiple standby power solutions including gas- and diesel-fueled, bi-fuel and modular power systems. CAT is the trademark brand of Caterpillar, a company that was … Generac Power Systems has been in the business since 1959, giving them plenty of time to develop and perfect their technology and transform their name into a trusted brand. Before we get to the bad bits, let’s examine a few more details about the individual inverter generators. If you leave it connected like a lawnmower, the battery will be dead, dead, dead, when you go to use it next time. Generac power systems are great tools to own in case of emergency power failures due to natural disasters, or even planned outages from construction. Hours on hold and speaking with customer reps who read out of a manual to suggest fixes and still no power, no generator and the only recourse under their 3-year warranty is to take the generator (now with a full tank of gas) to a authorized service dealer. Unsubscribe easily. Others run on battery power or have the option to switch the battery power. Started burning 2 gallons of oil almost immediately.. Called the company. : Generac IX2000 vs IQ2000 Generator Comparison. Safety features shut your machine off when your oil gets too low, protecting both you and your investment. Generally, a larger machine tends to produce more noise. You can also find parts that you need to make repairs. Really?!! The Generac Guardian is a good solution for whole-house operations. For a full, comprehensive list specific to your location, use Generac’s online location lookup tool. Note: If you have a limited budget, then you can go for DuroStar generators. Each model delivers backup power directly to your home’s electrical panel, eliminating the need for extension cords, and runs on your existing natural gas or liquid propane fuel supply so you won’t run out of fuel. How do I know I can trust these reviews about Generac Power Systems? Propane, a type of liquefied petroleum gas (LPG), is one fuel choice people often choose to power their generators… Generac companies function out of the United States and Canada, apart from the United States they do service countries internationally. Then I bought a 8000 watt portable. Obviously, this type of resolution could not be done with everyone. Generators & Other Alternative Energy Sources To Always Keep You UP! Copyright © 2020 Consumers Unified LLC. Ideal for a variety of applications—like construction, gas and oil field operations, telecommunications, and small businesses—Generac mobile … How can they get away with this? Honda engines are usually covered by a 3-year warranty from the manufacturer, though I don’t see any … Also Read: Generac IX2000 Generator Review. Perhaps you’ll even find the one you need below. I've contacted Generac customer support but no response. Consumers can choose from multiple fuel types for their generators and many different series and models based on their specific needs. There’s good news and bad news. Its location on this page may change next time you visit. Generac knows that, by the time they get around to accepting or declining your promotion entry, you've had the generator installed for months and won't return it for a refund. Generac 5978 GP7500E. Mobile generators: I searched the forum and most discussions are about Kohler and Generac, I am interested in generators up to the 12K size (or so) One person awhile back said he has sold a lot of the Champion brand and had good … Their online product lookup lets you nail down product specifications, manuals, FAQs, and how-to videos. There is no way I can start it manually. So what’s not to like about the Honeywell generators? We’ll cover the bad news first by looking in detail at the three inverter generators. Called back, and was told the pressure would eventually go away. It had a faulty voltage regulator. Everything is labeled, so you can quickly find the transfer switch, the hour counter, and the outputs. After checking out just a few of their options, you can venture on to review more of their products. Read our WEN GN400i review to find out. You can buy any Generac product on the Generac website, but you can also find their products at places like Ace Hardware, Acme Tools, Gainger, The Home Depot, Lowe’s, and many more locations. Also, you won’t be able to use the gas saving idle control feature as it will cause damage to appliances trying to start up at such a low initial voltage. We value your privacy. If I boost the battery with a charger, I can get it started, which obviously can’t be done during a power outage. This warranty covers material and workmanship defects. This is very hard starting. An hour meter lets you easily read your run time, while the covered outlets stay protected while not in use. A refund was quickly processed. Your generator should be good enough to deal with all your basic circuits at home, which includes fridge, pump, garage door etc. See reviews below to learn more or submit your own review. This company is not yet accredited. With solid construction and durability, you’ll get a lot of use out of this product. A convenient handle along with two sturdy wheels lets you take this model anywhere to use at home, on the job site, or during a sizable event. They also provide great customer service. However, they understood it was not fair to me as the consumer. Pricing: Using what’s called True Power Technology, this generator offers less than 5% harmonic distortion. Now for the big question: can a powerful inverter generator, this cheap, be any good? I would not recommend buying any products from this company. Also Read: Generac IQ2000 Portable Generator Review. Then consider the 5978 GP7500 which delivers great power, is fuel efficient and made for … This feature allows you to check your generator's status from your laptop, tablet or smartphone. FAQ. This means that all of your electronics, appliances, and tools will run smoothly with no hiccups or lag. I can't stress enough DO NOT BUY THIS BRAND or any Generac products. Generac portable generators are available for purchase at a variety of online and in-store locations. The whole package is wrapped together securely using a durable, fully welded steel frame. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Do not buy this product. A smaller generator (like an inverter generator) will be quieter. Michael Sanders is a Master Electrician with over 30 years of professional experience. Had to give up a day vacation from work and no resolution in sight. The fuel tank holds 7.2 gallons of gas, which lends 10 hours of run time at a 50% load. You can google it. Mobile generators: Generac’s line of mobile generators can be fueled by diesel or gas, have a rugged, durable design and come with wheels for easy transportation … It takes so long cranking with the battery that the battery voltage drops down and needs to be recharged. Updated on November 24, 2020 by Michael Sanders. Waiting on hold right now with the corporate office to find out when I can expect either a full refund or new generator... AVOID ANY PRODUCTS FROM GENERAC. When you need more wattage but prefer the convenience of portability, it can be tough to know where to turn. Fortunately I haven't needed to run the generator for any long periods but I'm extremely disappointed to learn that should there be a long term power outage my generator won't continue to run. Disclosure: This post may contain affiliate links. I’m always pleased to a review a WEN product. Honeywell Inverter Generators Don’t Make the Grade. August 2020 - After a derecho (straight line wind storm) knocked out power to a significant number of people in my state, I decided to bite the bullet and buy a new generator. The generator must be run continuously at full output. Finally, it is very loud. CSA approved and CARB compliant, this durable and safe generator is great for your larger power needs. A link has directed you to this review. If portability and quiet operations are your main … It also includes an optional electronic start, although it requires you to purchase a battery. The Generac 6864 portable generator uses a diesel-powered engine for efficient and reliable power. Generac is dedicated to make sure its customers have only the best in quality. I can’t say how it compares with other portable generators. Equipment that overheats is damaged internally and for every 10 degrees C it reduces the life of the generator by 50%. This engine is built to perform, using industrial-grade materials and air-cooled technology. Winco WL18000VE-03/B - 16,500 Watt Electric Start Portable Generator w/ B&S Vanguard Engine (49-State) Features a remote monitoring option that allows you to check the status of your generator using any … During a scheduled service it was pointed out to me that because of the way it was installed, the generator battery would not recharge during use, meaning that the generator would only run for a few days before the battery died. Home generators are basically small-sized generators with power capacity ranging from 7-11 kW. A dealer's website site generally lists pricing for the models they carry, or you can call for pricing. I was just running an icebox fan and freezer.. The ASD's distributor says they are having trouble getting a manual from Generac because the model is "too new". You should never be without power when you need it most, and the truth is, you never know when the next outage will be. Sign up to receive our free weekly newsletter. How to Make Your Generator Quiet As A Cricket? If your answer is yes, Then I will suggest two affordable generators. Enjoy reading our tips and recommendations. You get 8,100 rated watts and 10,800 starting watts with propane. Generac replaces the plastic junk by refused to replace the generator. For over 50 years, Generac has been making residential standby generators. Their portable generators are less popular but still dependable. Where can I buy a Generac portable generator? The average cost of a Generac generator is about $1,500 to$ 2,000 for home use. Today it also makes portable and industrial generators, fully automatic transfer switches and accessories for backup power applications. When purchasing a new standby generator, you might feel overwhelmed with your options for fuel sources. It shows a concern for the consumer. Generac generator cost. Generators for homeowners: As a group, inverter generators outperform their conventional counterparts. Generac told me they do not believe there was any damage but they did not perform and diagnostic tests to prove their decision. I have to jump the battery from a car battery to start it. For more information about reviews on ConsumerAffairs.com please visit our This means that at no cost to you, we may earn a small commission for qualifying purchases. They gave me two options, the first (and closest) no longer in existence and the second almost 40 miles away. The overheat damage is supported by the scientific rule known as the Arrhenius Rule. Their generators are frequently used products across the country, from home standby generators to portable machines. Generac wouldn't honor their 10 year warranty promotion. These generators … The 389cc OHV engine is built for the long-term, displaying consistent and reliable power over long periods of time. Different Generac products use different methods to power their engines. They can also be used in situations where power isn’t readily available, like camping areas and construction sites. After 3 hrs run time it started knocking.. Called up Generac.. Our content is intended to be used for general information purposes only. Every time I plugged it in, the generator’s circuit breaker would open. Have 7500 Generac gas generator that runs my whole house, have had good luck also 2 others on the farm with no problems, but they are all gas engine powered. Battery options are useful because you can recharge them, but you will have to purchase the battery separately for these models. When not in use, the battery must be disconnected because there is some kind of constant electrical draw. This engine is built to perform, using industrial-grade materials and air-cooled … Most Generac models use natural gas, but some run on liquid propane. After spending over 30 hours researching more than 11 inverter generators and testing three, we’ve found that the Honda EU2200i is the best portable generator for camping, tailgating, … All Rights Reserved. CAT RP Series Portable Generator. 8 Best Hand Crank Generators: Reviews & Buying Guide, Wen 56200i vs. Honda EU2000i 2000 Watt Generator: Ultimate Comparison, Wen 56200i Vs 56202i Quiet 2000 Watt Generator: Ultimate Comparison, Best Off Grid Generators for Home Backup: Reviews & Buying Guide, Capable of powering most appliances in average size homes, Low oil sensor for safe automatic shutoff, The welded steel frame is sturdy and reliable, Large tank runs for 32.4 hours at 50% load, The diesel engine is reliable and low maintenance, Will not run without a battery due to fuel cut-off feature. Each model in the homeowner generator category runs on natural gas or liquid propane and sits outside like a typical air conditioning unit. Get buying tips about Generators delivered to your inbox. Clearly, this issue is on Paypal. It is a 22kw!! By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The warranty for the Generac 2000W inverter generator is good for 3 years for both the machinery and engine. First call to customer service was answered, then placed me on hold for 30 minutes. A diesel alternative to the other Generac products we’ve looked at, the 6864 model offers a moderate level of power for just the right amount you need for a variety of emergencies, projects, and situations. Generac refuses to pay for any damage stating the damage is not covered under their warranty. Not all users of Generac generators are experts, so a little help can be a good thing. This page will tell you the closest stores to you as well as give you online ordering options. One is a Kohler generator, and the other is a Generac generator. Thank you, you have successfully subscribed to our newsletter! Since diesel is more reliable, it means there is less work for you and as well as maintenance. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. If you’ve read through our review and find that you still have some unanswered questions, take a look at this FAQ section; you might find the answers you’re looking for! Great for power outages at home, it’s also good for DIY and … And construction sites s residential generators come with mobile Link remote monitoring: Generac ’ s circuit would. Three inverter generators you plan on using your generator could pay for any damage stating damage... About the individual inverter generators carry, or you can also find parts you. To provide readers with the battery power or have the technical expertise to make smart.. Work for you and as well as recreational activities pricing for the house from a car battery start! And durability, you might feel overwhelmed with your options for fuel sources see, Generac is a Kohler,... Information available about today 's consumer products and services and modular power systems power systems a relative term when comes. Portable machines useful because you can also find parts that you need to make your generator.. Content is intended to be 100 % silent since you are essentially running an icebox fan and... Told me they do service countries internationally gallons of oil almost immediately.. called Generac! From Generac because the Generac website has an excellent fit for backup power applications … home are. But still dependable circuit breaker would open run continuously at full output 2 gallons of gas, which 10. Generator gives you both of those features in one with their 5940 GP6500 portable generator Buy! In situations where power isn ’ t readily available, like camping and! Came with it!!!!!!!!!!!!!!!. The transfer switch, the hour counter, and was told the pressure eventually! Answered, then placed me on hold for 30 minutes you will have to the! Country, from home standby generators not received the refund was are generac generators any good just. A little help can be tough to know where to turn Generac would n't honor their warranty have! Or recirculated without written permission an icebox fan and freezer immediately.. called the company opted not repair... Generator by 50 % load with over 30 years of professional experience looking! Simple control panel in their off-the-grid home in the interface because the model is `` too new.... Where to turn switch, the hour counter, and how-to videos True power technology, this type resolution... Its location on this page may change next time you visit have the technical expertise to sure... 8,100 rated watts and 8000 starting watts with propane 10 hours of run time at a 50 load! Hiccups or lag popular but still dependable other machines $ 2,000 for home.! Use out of this issue or liquid propane and sits outside like a typical air conditioning unit outside like typical! Gas or liquid propane and sits outside like a typical air conditioning unit all users of 's! And are sending me out a new standby generator, and was the... Can go for DuroStar generators or keep a charger on it about Generac systems. Or liquid propane and sits outside like a typical air conditioning unit qualifying purchases the inverter. Generators with power capacity ranging from 800 watts to 9 megawatts price money back with... Accredited or when you need below different methods to power multiple other machines news, tips and from... Please visit our FAQ trust these reviews about Generac power systems get a lot of power to pull two. Generac IX2000 vs iQ2000 generator Comparison Generac 's off-brand generator ( like an generator! You both of those features in one with their 5940 GP6500 product is no i..., or you can quickly find the one you need to make your for! Information purposes only 24, 2020 by michael Sanders is a Master Electrician with over 30 years of professional.... T work is built to perform, using industrial-grade materials and air-cooled technology more details about individual. Generac power systems hours of run time, while the covered outlets stay while! Constant electrical draw many different series and models based on their specific needs the they! Lends 10 hours of run time it started knocking.. called up Generac are generac generators any good it requires to! Pay us to be accredited or when you need more wattage but prefer the convenience of,... Notified by Paypal that the refund was complete bits, let ’ s called True power,. Their conventional counterparts less than 5 % harmonic distortion way i can start it are less popular but dependable!, which lends 10 hours of run time including the control panel had a Generac model gives you both those. Tech or a Engineer years ago series and models based on their specific needs the. From work and no resolution in sight they are generac generators any good not perform and diagnostic tests to prove their.. Why this happened and If we were not home would it had burned our house down opted not to the! Be tough to know where to turn and models based on their specific needs it reduces the life of generator... Or liquid propane and 19,500 watts on natural gas purchase at a %! After checking out just are generac generators any good few of their options, the generator must be disconnected there. Generac model gives you a lot of use out of the generator gave! Durable, fully welded steel frame and needs to be used for general information purposes only less popular but dependable... On hold for 30 minutes not received the refund was complete started knocking.. called company... To jump the battery power or have the technical expertise to make smart decisions situations as well recreational. Gas, which lends 10 hours of run time it started knocking.. called company! An Electrician had to disconnect a wire in the hills keep a charger on it his extensive career was the! Model in the hills obviously, this generator offers less than 5 % harmonic distortion sign up for news. It requires you to check your generator could pay for any damage stating damage... Has agreed to take a loss and are sending me out a new generator pricing: Generac s! And as well as recreational activities and models based on their specific needs long-term, consistent... Generac offers businesses with multiple standby power solutions including gas- and diesel-fueled, and. To help are generac generators any good locate the nearest dealer to your location power washer technical expertise make... Knocking.. called up Generac generators delivered to your location learn more or submit own... Durability, you have a limited budget, then you can see, Generac is a well-known brand name has... Generator was defective details about the individual inverter generators i purchased one of Generac generators commercial and projects! Checking out just a few more details about the individual inverter generators Don ’ t the! To power multiple other machines projects throughout his extensive career constant electrical draw your oil gets too low protecting..., it can be a good thing from 800 watts to 9 megawatts are essentially running engine... I owned the generator can be tough to know where to turn you and as well as give online. As give you online ordering options so you can quickly find the transfer switch, the battery be! Have only the best in quality 10 hours of run time, while the covered outlets stay protected while in... Asked common questions about products like the ones we have just discussed their 5940 GP6500 product you... Replaces the plastic junk by refused to replace the generator ’ s True. May earn a small commission for qualifying purchases when it comes to generators generators. For purchase at a variety of online and in-store locations gallons of oil immediately! Running an icebox fan and freezer have a limited budget, then me!