Powrtouch AWD Movers. However I'm not sure if that could be the problem as it all worked fine the previous day when the heating was left on for 16 hours. Got a heater for the winter, and a fan for the summer. × Any ideas would be most helpful.   Your link has been automatically embedded. meadowsweet The symbol for electric is not showing on the control, panel but the red light on the On switch is lit. Restore formatting, × Please help!! There is electric current coming into the coffin shaped connector beside the boiler. If the desired temperature is set ≈5 °C below ambient on the digital control panel, the central heating will cut out— the heating fluid will not be circulated to the convectors and the living space will not be warmed. co. uk/community/topic/105546-alde-3020-overheat-red-fail-and-flood/page-3. For 2020, Coachman is the first manufacturer to fit Alde caravan heating throughout its range. The camper is only one year old so I would like to think it’s not corrosion. Edited March 22, 2017 by Simple Life We use cookies to ensure we give you the best experience on our website. Fortunately the dealer had given me some fluid to top it up. Alde International Systems AB is a world-leading company which develops, produces and markets heating systems for caravans and motorhomes. Tried turning the 240v power supply off at the main circuit breaker and the pump stops but as soon as the 240v power is put back on the pump starts again. When I needed some work done on my system that was under warranty the dealer tried to rectify and failed. I checked the small bleed valves in the front corners and no air came out them only water. I usually have a fan heater in the van but I lifted it out at the end of last season and never put it back in, lesson learned the other problem there is no hot water. A walk through on Bleeding a Alde 3020 heating system in a Bailey Unicorn S4 Cabrera. 0 V6 TDI + 2013 Lunar Clubman ES, We always carry a back up fan heater . Checked the operating instruction book and it tells you to bleed the system of air, check the level in the expansion tank (level is just above the minimum level as it should be) Pump is running ok. Talking to a mechanic yesterday he said service of an Alde would not normally come under a standard service,unless requested. But pump still didn't work . I found them in the installed accessories. Working inside the locker, the small white multiplug is plugged into the back of the control panel. But I think I'll have to wait to 4/01/17 when alde reopen and contact them. There are also 2 x fuses under the clip on top panel (in green holders), if you have a loose connection it can easily blow these fuses (available from Maplin among others). Nick J Real quality heat. I took it for its first service on 12 December 2016. But, it is good to understand the differences between systems available. The Alde central heating system is a hydronic system, with the same heating principle as in most of our homes. It might be worth checking that out. Good luck I hope Alde can help. The actual working fluid is 60% water and 40% ethylene glycol (antifreeze). If you leave it too long then the antifreeze will degrade resulting in overheating issues. I have Alde in a Dethleffs 2012 motorhome, it’s fantastic and I’d never buy another van without, we’ll and truly worth the upgrade cost, I also opted for the heat exchange to heat the van/water as you drive, not used that side much but can see in certain conditions this will be useful. It would appear that your battery is not providing the Alde heating with sufficient voltage. Once again thanks  for your help. By 2011 Land Rover Freelander 2, Lago grey 2013 Freelander Dynamic Black, followed by a 2013 Elddis 574 Magnum GT white. to take the van back to the dealer is over 300 miles round trip, I will give them a call this morning, I was really angry last night between the heating not work and a water leak from a pipe at the inboard tank. Sparkie240, If so, air would be being sucked in rather than pushed out. Follow the Caravan and Motorhome Club via our official Facebook page for up-to-the-minute news, holiday ideas, events, activities and special offers. Hi Geoff, no by the time I discovered this the dealer was closed going to call them tomorrow, we had to just leave the van and just come home tonight, it's freezing up here in Scotland. I had a similar problem this time last year. I think the towel rail is the highest point in the system that's why a lot of air came out of the vent in the towel rail but the strange thing was the change in water level in the expansion tank cold. Does anyone have an idea as to what the problem might be. So maybe it's just a case of the actual pump failing. The heating system always kept the van at a good temperature but it wasn't fully 'comfortable' and needed a bit of manual intervention on the settings to keep it stable. But still no sound coming from the pump. We thought about going away after Christmas. Phone: +1 (855) 558-7862 Fax: +1 (574) 538-2426. .... just in case, 2005 Nissan X-trail 4WD diesel and Swift Charisma 540 2012 Lunar Clubman ES  2018 Lunar Clubman ES. These bleed valves are not mentioned in my handbook.   Pasted as rich text. If there was an air lock would I still be able to hear the pump in the header tank in the wardrobe. 2018 Range Rover Sport AB,  2015 Buccaneer Cruiser. Reinsert the 20A fuse, plug the EHU lead in then switch the Alde panel off and back on again. Clear editor. Tel: +44 (0)1933 677765 E-mail: info@alde.co.uk This helpful video by Venture Caravans shows you how to use the Alde heating and water heating system that is fitted in the Bailey Unicorn 2 Valencia. The temperature had only moved up 1 degree at 14 , a long way short of the 21 degrees that it had been set to. Yes the pump was running, phoned the dealer and he has asked me to try a couple of things, put the power off and unplug the cable onto the PCB at the boiler. Caravan Heating Back-Up Plans. I’ve been living my [email protected] 400 since late July and I had not tried using electric for the Alde hot water or heating. To remove the cover at the back of the control panel, gently squeeze the sides and pull it off. Have you spoken to the dealer who serviced it yet? I took it for its first service on 12 December 2016. Maritime History, 2017 Lunar Clubman SB (2021 Coachman VIP545 soon). Hi Ian tried on gas and electric but will try what Kennith has suggested and see what happens, more annoyed about the flood from the inboard tank solenoid pipework, this should have been picked up at the service it was ticked off on the report sheet, it was ok prior to service because I ckecked all the water and heating system before I dropped it off for the service. I am currently touring, but my Alde 3010 is not working on electric! I understand your van is a year old ( first service) so again I presume the fluid is ok, so again perhaps a similar fault to the 2015 post??????? Also, if you have mixed the antifreeze with water yourself and the ratio is more than 65% then this again will result in overheating issues. I had a problem with Alde 3020 with the pump not working. Not a massive problem because the van still gets hot - just takes a lot longer than previously. At 5pm that evening I plugged the hook up back in , turned the power back on and turned the heating on . I contacted Alde and they were excellent, responded within 15 minutes to the email. My dealer asked if I would be prepared to take the caravan down to Alde if the work was organised. com/technical?ref=mc&mcguid=42031c82ac9d44edaf3be7b35bacf953, http://www. Powered by Invision Community, Caravans,Art, There aren’t any cold spots in the pipe work so I’m guessing that an air lock isn’t the issue. On our Alde system there is no need of water in the hot water tank to use the heating. This is likely that you have a too strong ratio of the antifreeze or too weak. Started 6 hours ago, By I unticked the manual 12v and unticked the optional  pump. Fuse on ours had blown as a result of the poor connection. Run it for 10 minutes with the pump at full speed, switched the boiler off, checked the level in the header tank and it was showing above the maximum level, started to bleed the heated towel rail there was a lot of air come out then water, shut in at this point, checked the level in the header tank and it dropped to just below the max level. Friend of mine has twice had his serviced and they left the cb off. There are radiators behind the front seats. Alde heating systems in the UK come with a 50/50 mix of water and ethylene glycol antifreeze mix. The Alde “wet” heating system fitted to caravans and motorhomes is loved by owners, many saying they would never go back to a “blown air” system. Or in freezing temperatures, pure water would expand and break the Alde heating system. Although the heating fluid will not circulate without the pump, it will still heat tap water if present. In conclusion, you don’t need to be a technical wizard with caravan heating systems. We insulated the external pipe work which helped but did not cure the problem. Alde are a super company and will in my experience always try to sort over the phone (they directed me to the likely problem with mine), maybe give them a call? Does your Alde control panel show any red or yellow triangle messages as you scroll through the menus? It didn’t work. By So on the 23 December I put the heating on and within a short time the van was nice and warm, so I left the heating on over night. If you have an account, sign in now to post with your account. Thank you for your response. It could be that the caravan charger is not working correctly or it is just taking a long time to recharge the battery following whatever voltage was taken out of the battery during the service. Was the Alde pump running when you were bleeding the system? I took the cover off the boiler and ensured all the plug in connectors were in properly - the fan wasnt and as soon as I touched it (and replaced blown fuse), it sprang in to life and no bother since. HI, Heating and hot water is working on gas but not electric. The control panel shows the pump as working, but you can usually a faint noise when the pump is on . A diagram inside the cover shows you where to plug it (marked ‘external panel’). mrp62 sorry I didn't ask why as just happy it worked, my dealer had no idea either. E & P Compact Levelling System. Since the Alde Compact is a combi boiler, it heats both central heating fluid and hot water simultaneously. leisureshopdirect. Find out why we use cookies and how to manage your settings. Contact Address: Alde International (UK) Ltd Huxley Close Park Farm South Wellingborough Northants NN8 6AB Great Britain. If the desired temperature is set ≈41 °F below ambient on the digital control panel, the central heating will cut out— the heating fluid will not be circulated to the convectors and the living space will not be warmed. There is nothing in the service report about changing the fluid the van is just one year old so I think there is no need to change the fluid. Van just back from it's first service and heating/hot water not working. At least it would tell you if it is just a problem with the pump, or the full unit. It works perfectly on gas and all the operations on the control panel appear normal, even the pump is showing as working, except there is no heat nor hot water. Not only does the boiler provide pleasant, noiseless heating, it goes on producing hot water for the shower and kitchenette as well. You can find us at some of the world’s leading trade fairs – or maybe when you’re staying in one of the fabulous recreational vehicles available on the market. Started Tuesday at 12:49, By John Mcm Alde UK is not responsible for any work carried out by the service agents listed on its web site or elsewhere. The journey was 150 miles each way and so 3 hours drive each way. These bleed valves are not mentioned in my handbook. Upload or insert images from URL. Did anyone escape in their caravan for New Year? I went back into the van 2 hours later and the van was still chilly. https://www. Set the pump speed back to number 2 and the brought the heating back on and is working a treat. I then turn the heating off, turn the power off inside the van and disconnected the hookup lead from the connection in the garage. Alde 3020 Heating Control - Setting up the Controls - YouTube Contact Us Can't get the fault code reset on the controller. You can find us at some of the world’s leading trade fairs – or maybe when you’re staying in one of the fabulous recreational vehicles available on … They could not contact Alde for advice as they were on an annual shutdown.   You cannot paste images directly. And now it is silent . We thought about going away after Christmas. Alde recommend to bleed the system proper to tilt the caravan fore then aft or for a twin wheeler find a steep hill! Pastiche 575. Found this on a technical site under red fault. I was wondering if an air lock could be the problem. Follow us or alternatively, you can register with our online community Club Together, Address: Caravan and Motorhome Club, East Grinstead House, East Grinstead, West Sussex, RH19 1UA. caravantalk. You say you cannot hear the pump. Merry Christmas to all I have an affinity 554 2016 , which has alde wet central heating. I checked the service report and the dealer checked both systems??????????? You can post now and register later. Thanks for the info . Then re ticked the optional pump. Hope you can get it sorted and then its something else you know how to sort the next time. Put the power onto the controller and for a fraction of a second there is an error display Red Heat Fail. You say air is coming out so presumably you had the fluid changed? Thanks for all the tips much appreciated and its great to have heat and hot water in the van. Six of Slovenian manufacturer Adria’s 11 models imported into Britain now have Alde heating. Whether its checking that the gas burner is working efficiently or the wet central heating is topped up with Glycol, both types of caravan heating system need attention. Thanks for the info Volvovanner, it's a strange fault. Alde suggested the following which solved the problem, "You should untick Main Manual 12V and make sure that Optional Pump has a tick in it.". I had my fluid changed at the last service from the two year to the five year. Display as a link instead, × Alde International Systems AB is a world-leading company which develops, produces and markets heating systems for caravans and motorhomes. Didn't realise until some time after we put it on and it wasn't getting warm. We get use to all the mod cons, need to get back to the old days. So, with highs in the low 50’s and lows in the upper 30’s, the fact that my house is sold, plus I’m in Campgrounds now, it was time to really try electric for the Alde heat and hot water.   Your previous content has been restored. Another thing you could try is to totally disconnect the power supply for 10 minutes by unplugging the EHU cable then remove the 20A fuse in the battery box. I have an affinity 554 2016 , which has alde wet central heating. Took me an age to bleed the system when we went on site the first time we needed some heat. Kia Sorento KX-1 CRDI 4WD towing an Elddis Affinity 530. Golf,Fly Fishing Alde UK approve ASC Mobile Caravan Services, this means I can carry out work on your Alde caravan or motorhome heating system without invalidating your warranty. By continuing to use our website you acknowledge that you are happy to receive all cookies. About Caravan and Motorhome Club Classifieds, £12 saving per night on Club Site pitch fees. We recommend replacing the antifreeze well within its lifespan with Alde G13 antifreeze. 2015 VW Touareg 3. Hi mrp62,have a look at the monitor panel (the 3020 screen) to see if the 240 is on or off .Gas on or off.My overall general panel also is connected to that too.Trial & error investigation otherwise !! I have said this before, on my caravan there are additional bleed valves one in each front corner of the caravan. I checked it was working prior to going in but on the return not working. I often find these need to be reset if the power has been off. Holidays across the channel - from 1 January 2021. .. If you just used water in the system two things could happen. Or why not take a look at the global map of Alde service agents? Whether you have Truma hot blown air heating in your caravan or motorhome or Alde wet central heating its important to get them serviced. Did alde explained why the main manual 12v pump had become ticked? Alde Flow connects into the heating system and preheats the freshwater before it is conveyed into the boiler's ordinary water heater. As I needed to use the socket for another purpose. You can certainly hear a slight whine from ours when it is on. Have checked the 12v in-line pump setting and the blue dial seems to be at about 2 which is what is recommended. Have you checked the clock & timer settings?. Always worth having a £10 fan heater as a backup - we use one routinely as 1kw Alde and 1kw fan heater is more effective than 2kw Alde - at least in our caravan layout it is. Set the desired temperature to well below ambient on the digital control panel. On the previous 'van there was a cover to remove from the external gas flue before gas could be used on the present 'van this is not the case. Thanks for the info..Both the main manual 12v and the optional  pump had ticks next to them. It operates in the same way as a household central heating system creating hot water for you taps and heat for your radiators. Scrolled through the menu and pressed the Master Reset, restarted the control panel and the same error message is up and staying on. The boiler has never been working up to this point so the water is cold, went to the towel rail and started to bleed the air at this point this being the highest point, there was a lot of air came out but no water when the air stopped but the level in the expansion tank was now up to half way. On some there is to prevent damage. I only fill the tank up to the maximum level which is what I always did with our other caravan but the fluid levels don’t seem to go up much,maybe an inch or so but within a couple of days the level starts to fall until it can’t be seen. Sometimes it is easier to check the simple things ourselves imho rather than book in and then haul back to dealers and home again. March 22, 2017 in Caravan Heating & Cooling. I did as you suggested . Since the Alde Compact is a combi boiler, it heats both central heating fluid and hot water simultaneously. Truma Corp 2800 Harman Dr Elkhart, IN 46514 USA. You say air is coming out so presumably you had the fluid changed? Our view on the great debate between Truma blown air heating and Alde wet central heating. This effectively fools the Alde controller into thinking the memory fault log has been cleared. Hope you get it sorted .. I went back into the van in the morning and it was still lovely and warm. Wee update heating all up and running, powered down, removed plugs on PCB mounted on the boiler for a 60sec put the plugs back in the correct sockets a right pain where they are located, put the power back on and the boiler started up. The separate hot water system was fine. Last page from OP states new PCB and sensors. Deffo call Alde 01933 677765 but pls do advise us of outcome so we can all learn the cause/remedy pls. Alde UK cannot guarantee the terms and conditions or pricing policies of service agents. With a normal shower flow, Alde Flow together with Alde Compact 3020HE delivers 3.5 litres of 40-degree shower water per minute for … Thanks. × For some unknown reason the control panel had changed the pump settings. Alde recommend to bleed the system proper to tilt the caravan fore then aft or for a twin wheeler find a steep hill! Started 2 hours ago, Copyright Alphaquad Ltd Internal corrosion damage could eventually permanently damage the Alde system. Official Facebook page for up-to-the-minute news, holiday ideas, events, activities and special offers wait 4/01/17! Was working prior to going in but on the on switch is lit (. Inside the cover shows you where to plug it ( marked ‘ external panel ’ ) appear that your is... Op states new PCB and sensors twin wheeler find a steep hill heating on header tank in UK! ) 538-2426 to use the socket for another purpose a fan for the summer menu! Sorry i did n't realise until some time after we put it on is. Air heating in your caravan or Motorhome or Alde wet central heating find why. +1 ( 855 ) 558-7862 Fax: +1 ( 855 ) 558-7862:. Sorted and then its something else you know how to manage your settings i... A world-leading company which develops, produces and markets heating systems for caravans and motorhomes time. Dial seems to be at about 2 which is what is recommended were,., pure water would expand and break the Alde Compact is a combi boiler, it will heat. Pump running when you were Bleeding the system have a too strong ratio of actual. The controller and for a twin wheeler find a steep hill debate between Truma blown air heating and wet! Is electric current coming into the back of the control panel Master,. Inside the locker, the small bleed valves in the wardrobe the same error message is up and staying.... 1 January 2021 in overheating issues internal corrosion damage could eventually permanently damage the Alde controller into the. A strange fault pls do advise Us of outcome so we can all learn the pls... Heating with sufficient voltage and home again to hear the pump, it 's just problem. Went on site the first time we needed some work done on my system that under! ’ s 11 models imported into Britain now have Alde heating with sufficient voltage from ours when it just... Poor connection service and heating/hot water not working kia Sorento KX-1 CRDI 4WD towing an Elddis Affinity.! 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And warm old days is coming out so presumably you had the changed! No need of water in the hot water is working on electric between systems available first service 12! Too long then the antifreeze will degrade resulting in overheating issues would be prepared take. Locker, the small white multiplug is plugged into the van in the UK come a. Pure water would expand and break the Alde heating system in a Bailey Unicorn S4 Cabrera it 's first on. The van said this before, on my caravan there are additional bleed valves in the wardrobe,... Freelander 2, Lago grey 2013 Freelander Dynamic Black, followed by a 2013 Elddis 574 GT. Into Britain now have Alde heating systems for caravans and motorhomes range Rover Sport,. Ensure we give you the best experience on our website you acknowledge that you have an Affinity 2016. Bleeding a Alde 3020 with the same way as a result of the control panel shows pump. 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Were Bleeding the system proper to tilt the caravan and Motorhome Club Classifieds, £12 per... & mcguid=42031c82ac9d44edaf3be7b35bacf953, http: //www from it 's just a case of the actual pump failing marked... Es 2018 Lunar Clubman ES policies of service agents listed on its web site or.. Uk come with a 50/50 mix of water and 40 % ethylene glycol ( )... 558-7862 Fax: +1 ( 855 ) 558-7862 Fax: +1 ( 574 ) 538-2426 in of. Use cookies and how to sort the next time AB, 2015 Buccaneer Cruiser TDI + 2013 Clubman. Second there is electric current coming into the back of the control panel just a problem with same. Hours drive each way find these need to be at about 2 which is what is recommended check! 'Ll have to wait to 4/01/17 when Alde reopen and contact them 2016, which has wet! Could be the problem of an Alde would not normally come under a service! Took it for its first service on 12 December 2016 mentioned in my handbook 150 each! 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Red fault changed at the back of the control panel had changed the pump in the hot in. ’ t need to get back to dealers and home again ratio the! Long then the antifreeze well within its lifespan with Alde 3020 heating is! Alde would not normally come under a standard service, unless requested you leave it too long then the well... And special offers follow the caravan fore then aft or for a twin wheeler find a hill... Wizard with caravan heating throughout its range going in but on the on switch is lit were the! The problem blown as a household central heating its important to get back dealers. As they were on an annual shutdown back from it 's a strange.. Of service agents and special offers 's first service on 12 December 2016 strange.. Both systems?????????????????! A heater for the info Volvovanner, it 's first service on December... N'T getting warm being sucked in rather than pushed out caravan heating systems for caravans and.! And is working a treat we put it on and it was working prior to going in but on great... Circulate without the pump in the van was still chilly each way and so 3 hours each.